ShopSynq vs Posible for Indian Retailers

How to read this comparison

Each row shows what we found in Posible's official materials and what ShopSynq offers today. There are no scores, ratings or winners. Posible is a POS-first system and ShopSynq is an online-plus-counter system, so a different status does not mean one is more capable overall. Posible information is vendor-documented and not independently tested.

• Supported: confirmed in official, current documentation.
• Partial: needs an app, plugin or separate product, or is a limited workflow.
• Not found: not found in the official sources we checked. This is not the same as "unsupported".
• Unknown: the evidence is insufficient or conflicting.
• Roadmap: ShopSynq only. Planned, not live.

POS-first or online-plus-counter

The main difference is where each system starts.

• Posible starts at the counter. Its lower tiers, Growth and Professional, are POS plans priced per location, with offline billing, GST invoicing and barcode workflows. The own-domain online store and shared online and offline inventory are listed at the Enterprise tier. It suits a physical retail business that puts the counter first and may add ecommerce later.
• ShopSynq starts with the online store and counter billing together on every plan, with shared inventory, CRM, WhatsApp workflows, Partial COD and Meta catalogue sync in the same product. It suits Indian small and growing sellers who sell online and at a counter from the beginning.
• A related difference is how each is sold. Posible prices each location separately and sells users, registers, warehouses, an API and a branded app as add-ons. ShopSynq sells annual platform plans, with limits such as staff and warehouses set by plan.
• Offline billing is documented by Posible (vendor-documented) and is not documented for ShopSynq. If counter billing must keep working without internet, test this in a demo with either vendor.
• Branded mobile apps are offered by Posible as a paid add-on. ShopSynq stores install as a mobile PWA instead of a branded app-store app. This is a difference in operating model, not a simple advantage on either side.

Pricing and cost structure

The plans are not like-for-like, so do not compare a Posible plan against a ShopSynq plan by name or by price alone. Posible's Growth and Professional plans are POS-first and do not list the online store. Every ShopSynq plan includes the storefront and counter billing. To compare, price the configuration you need.

How to compare the whole setup over a year:

• Posible: the plan for each location, excluding GST, plus the add-ons you need (users, registers, warehouses, API, branded app), plus WhatsApp and SMS recharges and payment terminal costs. For an online store plus counter, the Enterprise plan applies.
• ShopSynq: the annual plan whose limits and features you need, plus applicable taxes, plus provider costs, with no ShopSynq per-order platform fee.

The totals depend on how many locations you run and which add-ons you need. Confirm current prices on each vendor's page before buying.

ShopSynq plan prices

ShopSynq’s standard self-service plans are billed annually. Figures labelled “/month equivalent” are the annual price divided by twelve for comparison — not monthly instalments. If you prefer monthly billing, contact support; monthly options may be available by arrangement (no public monthly sticker prices).

• Basic: ₹1,999/year (₹167/month equivalent)
• Standard: ₹4,999/year (₹417/month equivalent)
• Premium: ₹9,999/year (₹833/month equivalent)

Self-service setup is the default. Optional guided onboarding is available on request; a setup charge may apply when guided help is requested (disclosed before purchase — no exact amount listed here). Payment gateway and shipping provider fees stay separate where you connect them. A 7-day money-back guarantee applies to the first eligible paid subscription—details on the /refund-policy. See /pricing for the full plan comparison.

Key differences

• Starting point: Posible is POS-first with ecommerce at Enterprise. ShopSynq includes the storefront and counter billing together on every plan.
• Pricing unit: Posible is per location per year, excluding GST. ShopSynq is an annual platform plan. The two are not directly comparable by plan name.
• COD and Partial COD: online COD and Partial COD were not found in the Posible sources checked. ShopSynq offers COD, and Partial COD from Standard.
• WhatsApp: Posible provides WhatsApp Business API and messaging through a pay-as-you-go setup, and its exact plan gate was inconsistent in the materials checked. ShopSynq's WhatsApp workflows, including automatic order confirmation, are available subject to plan and provider setup.
• Meta catalogue: not found for Posible in the sources checked. ShopSynq syncs catalogue and inventory to Meta.
• Offline billing: vendor-documented for Posible. Not documented for ShopSynq.
• CRM: both document CRM and customer workflows, Posible from Professional and ShopSynq from Standard.
• API and add-ons: Posible lists API access as an add-on. ShopSynq's public API is on the roadmap.
• Marketplaces: Posible documents Swiggy and Zomato for food workflows and did not list retail marketplaces in the sources checked. ShopSynq's Amazon, Flipkart and Meesho integrations are on the roadmap.

Which seller profile each fits

• Posible is aimed at physical retail businesses that prioritise POS and offline billing and may add ecommerce at a higher tier.
• ShopSynq is aimed at Indian small and growing sellers who want storefront, counter billing, shared inventory, CRM, WhatsApp workflows, Partial COD and Meta catalogue in one commerce operating system.

When Posible may fit

Posible may fit if you:

• run physical retail where a dependable counter is the first priority;
• need offline billing (vendor-documented) and want to test it in a demo;
• want to price each location separately and add users, registers or warehouses as you grow;
• want an API add-on or a branded mobile app, and are comfortable with them as paid add-ons;
• may add an online store later, at the Enterprise tier.

When ShopSynq may fit

ShopSynq may fit if you:

• want an online store and counter billing from day one, on one stock count (see inventory for online and counter sales);
• want COD, Partial COD and Meta catalogue sync in the same system;
• want automatic WhatsApp order confirmation, subject to plan and provider setup (see how to sell on WhatsApp in India);
• prefer annual platform plans with no ShopSynq per-order platform fee (see one system for store and billing);
• run a boutique or small retail shop (see ShopSynq for boutiques).

For more options, see other Shopify alternatives in India and ecommerce and POS software in India. You can also review all ShopSynq features.