Everything to run and grow your selling-in one system

Sell online and at the counter from one system, on shared inventory. Collect an advance with Partial COD, confirm orders automatically on WhatsApp, keep your Meta catalogue in sync, and see what needs attention next - built for every kind of seller.

Running a boutique or garment shop? See boutique software with size and colour stock.

Store Management

Launch Your Store Quickly

Upload products, set prices, and start selling — no tech skills required.

One login for your stores

Switch between the stores on your account from one login — subject to your plan and store limits.

Smart Product Manager

Add and organize products with simple drag-and-drop.

Online + counter sales

Bill at the counter and sell from your online store in one system, with shared products and stock.

Excel Bulk Upload

Upload 100s of products at once using simple Excel files.

No platform take-rate

ShopSynq does not take a commission on your sales. Payment gateway, courier and messaging charges are billed by those providers at their own rates.

Custom Domain

Use your own domain to build your brand.

Store Management Features
Inventory Management Features
Inventory & Order Management

Track Stock. Manage Orders. Ship with Ease.

Control inventory, track orders, and process returns - all in real-time.

Shared Inventory

One stock count across online and counter sales. Stock updates automatically, easy returns too.

Real-Time Sales Reports

See orders, revenue, and traffic live on your website

Order Invoices

Instore Billing or send bills for any order

Smooth Checkout

Fast, easy experience for your customers.

WhatsApp order confirmation

Customers get an automatic WhatsApp message when their order is confirmed, with supported shipping and delivery updates on Standard and Premium. Premium also includes marketing campaigns and a visual flow builder for catalogue shopping and checkout. WhatsApp setup requirements and messaging charges may apply separately.

Order History

Let customers view and reorder past orders easily.

Payment & Security

Safe Payments. Full Control. Always On.

Accept payments from UPI, Cards, and more with end-to-end encryption.

Partial COD

Collect an advance online before accepting a COD order, and the balance on delivery. Needs a connected online payment gateway and an eligible plan.

Multiple Payment Options

Get payment from multiple payment option Razorpay, Stripe, Pay U, Cashfree

Login from Any Device

Manage your store from desktop or mobile.

Free Feature Updates

You always get the latest tools.

SSL Security

Safe shopping with HTTPS & encryption

24/7 Support & Uptime

Your store runs nonstop, and we're always here to help.

No Developer Needed

Launch your store without coding.

Payment & Security Features
Marketing Features
Marketing

Built-in Marketing to Boost Sales

Run offers, recover abandoned carts, send emails, and reach shoppers on Facebook and Instagram - no extra tools needed.

Meta catalogue sync

Keep your Meta catalogue in sync with ShopSynq for Facebook and Instagram. Covers catalogue and inventory sync - not Meta checkout or ad management.

Email marketing

Send product updates to customers and collect newsletter subscribers on your store.

Cart abandonment emails

Automatically send emails with special offers to customers who have added products to their shopping cart but have not completed the checkout process.

Offers & Discounts Codes

Use discount codes to engage with customers and increase your sales.

Customization

Get More Customers with High-Converting Templates

Look professional, build trust, and grow your online presence.

Mobile-Friendly Design

Your store looks great on every device.

SEO Optimized

Built-in SEO fields so your store pages are ready for search engines.

Design Customization

Want a custom look? We will customize design for your business

Customization Features
CRM & Lead Management

Built-in CRM - No Add-Ons Needed

Track every customer interaction, manage enquiries, and build lasting relationships - all from your store dashboard.

Enquiry Management

Capture and track leads from your website, WhatsApp, and social channels

Customer Profiles

Complete purchase history, preferences, and communication timeline

Smart Notifications

Push notifications, email campaigns, and automated follow-ups

Lead Pipeline

Visual pipeline to track enquiries from first contact to conversion

Customer Dashboard

All your customers in one place

New EnquiryHot Lead
Follow UpInterested
ConvertedCustomer

AI Assistant

Built into ShopSynq

✨ AI Generated Description

'Premium organic cotton t-shirt with breathable fabric, perfect for all-day comfort. Available in 5 vibrant colors...'

SEO OptimizedAuto Tags
AI & Automation

See what needs attention-and what to do next

Business insights show what is going on in your store and what needs attention, with AI-assisted product descriptions and suggested next actions — alongside automated order and messaging workflows.

AI Product Descriptions

Generate compelling, SEO-optimized product descriptions in seconds

Automated Workflows

Set up order confirmations, shipping updates, and payment reminders

Smart Analytics

Insights on what is selling, what needs attention, and where to focus next

Auto-Generated Reports

Scheduled sales, inventory and tax reports delivered to your inbox

Advanced Features

Built to scale with your business

Reseller tools, mobile PWA, and strong data controls — features that grow with how you sell. Public developer API access is on the roadmap.

Reseller & B2B Management

Commission tracking, multi-level pricing, and wholesale portal

API Access & Webhooks

On the roadmap — not available as a public developer product today

Mobile PWA

Your store installs as a native app - no App Store needed

Data Security & Compliance

SSL encryption, multi-tenant isolation, 100% data ownership & export

Your Data, Your Control

Your data stays yours

SSL Encryption
Active
Isolated Database
Secured
Data Export
Available

Your Customers Are Waiting-Go Live Today

Set up your store, start selling, and see results in days-not weeks

Learn more

Guides on ShopSynq as one OS for store, billing, inventory, and AI insights—including shared stock online and at the counter, and what needs attention. Marketplace connections are under development, not live sync today.

ShopSynq

Commerce software for sellers — online store, billing/POS, inventory and operations in one system. Marketplace connections are on the roadmap.

ShopSynq is owned and operated by Shopsynq Software LLP · LLPIN: ADB-3806

@2026 ShopSynq, All rights reserved

ShopSynq Features | Store, Billing, Inventory & Operations