Privacy Policy

Last Updated: August 11, 2025

Welcome to ShopSynq! Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our eCommerce platform, website, and services.

1. Information We Collect

We collect the following types of information to provide and improve our services.

a) Personal Information

Name, email address, phone

number Billing and shipping address

Payment details (processed securely via third-party providers)

b) Account Information

Username, password, and order history

Wishlist, saved items, and preferences

c) Transaction & Payment Information

Payment processing details (handled by third-party payment gateways)

Purchase history and refund details

d) Technical & Usage Data

IP address, browser type, and device information

Cookies and tracking technologies

Interaction with our website and app

2. How We Use Your Information

We use your data to:

Process and fulfill your orders

Provide customer support and respond to inquiries

Improve our website, products, and user experience

Detect and prevent fraud or security threats

3. Sharing & Disclosure of Information

We do not sell your personal data. However, we may share your information with:

Service Providers:Payment processors, shipping partners, and analytics tools

Legal Authorities:When required by law or to protect our platform

Business Transfers:In case of a merger, sale, or acquisition

4. Data Security & Retention

We implement industry-standard security measures to protect your data. Your information is retained only as long as necessary for business and legal purposes.

5. Your Rights & Choices

You have the right to:

Access, update, or delete your personal data

Opt out of marketing communications

Request data portability

6. Cookies & Tracking Technologies

We use cookies to enhance your browsing experience. You can manage your cookie preferences through your browser settings.

7. Third-Party Links

Our platform may contain links to third-party websites. We are not responsible for their privacy practices.

8. Changes to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with the updated date.

9. Contact Us

For any questions or concerns, please contact us at:
Email: support@shopsynq.com

By using ShopSynq, you agree to this Privacy Policy.

ShopSynq

Empowering small businesses to sell online with ease, making e-commerce simple and scalable.

@2025 ShopSynq, All rights reserved